Dental IT Services and Solutions

Solutions from CSFD, helping realize the industry’s full potential. CSFD offers a full range of services and solutions to customers in the GTA at each phase of the asset life cycle. 

Solutions from CSFD can help you to:

  • Improve productivity

  • Reduce maintenance costs

  • Improve energy efficiency

  • Optimize designs

Our list of services and details are below.

Computer Support

We offer 24/7/365 computer support for your practice. Our response times are best in classs and there is no contract required. With a friendly and knowledgeable staff we deliver fast and accurate support when you need it the most.

  • Dental Software Failure

  • EDI or iTrans Issues

  • Hardware and Software Issues

  • Virus infection or Spam

  • Printing problems

Network Server Support

Your server and network is the backbone of your practice. Even if you have a workstation as a server we can assist. We understand that your systems are mission critical and treat them as such.

Common Network Support Issues:

  • Hardware crash due to lack of maintenance

  • Dental Software Crash

  • Anti-virus improperly setup leaving your systems vulnerable

  • Fear of staff member(s) uploading harmful files to your network

  • Irresponsible web surfing

Technology Evaluation

We have performed technology evaluations in hundreds of Dental and Orthodontic Practices across Canada, both onsite and remotely. Technology evaluations allow you to see the composition of your environment in an easy to understand report.

Why do I need a technology Evaluation?

  • Slow computers

  • Assurance that your systems are protected

  • Unsure if your data is backed up

  • Need service without having to change providers regularly due to lack of reliability

  • Need to validate your IT Provider’s work discretely

  • You want to go Digital

  • You want to renovate or upgrade and need to know if you can repurpose old equipment

  • Suspect you have a network breach

What do you get with a Technology Evaluation?

  • Comprehensive Evaluation of Network Infrastructure

  • Easy to understand reports

  • A preferred discount on solutions to any problem

Data Backups

We offer a comprehensive back-up solution to Dental and Orthodontic practices anywhere.

Our back-up subscription service includes a 2-tier system:

Data Back-up

  • Your Dental Software Database

  • Imaging Data

  • All network files and folders, including staff documents

Remote Data Back-up

  • Data is encrypted for protection

  • Sent to an offsite server

  • Daily Email Notification on Success or Failure

 

We take data backup seriously and guarantee data backups daily.

Cabling & Mounting Solutions

Today, more than ever, dental practices rely on cutting edge technology to operate efficiently. Proper hardware, installation and maintenance are crucial to their success. We handle all network needs of your business, from installation to maintenance and servicing. Save your company time and money by letting us do the heavy lifting.

Compliant Email Solutions

We use a strong encryption protocol thus offering email solutions that are secure and easy to use, designed to provide maximum security and privacy without unnecessary difficulty.

Access your email account at any time, from anywhere in the world. Your account will always be encrypted and anonymous. Encryption works automatically and transparently, it requires no specialized computer skills or knowledge. 

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