Remote Support

Experienced Dental Office Support

Our response times are best in the industry and no support contracts are required. With a friendly and knowledgeable staff we deliver fast and accurate support when you need it the most.

  • Quick response time
  • Live answered by live support tech
  • no commitment and no support contract
Issues we support

Our technical team are proficient in support all dental practice IT needs:

  • Dental Software Failure
  • EDI or iTrans Issues
  • Hardware and Software Issues
  • Virus infection or Spam
  • Printing problems
  • IOC IntraOral camera
  • Sensors
Dental Software

We have a successful track record supporting clients with…

Practice Management Software (PMS)

  • ABELDent 
  • ADSTRA Management
  • ClearDent
  • Dentrix
  • EagleSoft
  • LiveDDM
  • MaxiDent
  • OPES
  • Paradigm
  • Power Practice
  • Tracker

Imaging 

  • ADSTRA Imaging CADI
  • Capture Link
  • Carestream Dental Imaging
  • CDR Dicom
  • Cleardent
  • Dexis
  • EVASoft
  • Patterson Imaging
  • Romexis
  • Safecom Imaging 
  • Sidexis XG
  • VixWin XDR

Team experience

Our Team

  • We have knowledgeable and experienced support people
  • Trusted IT Support people
  • Our team is composed of professional, highly trained remote and field technicians
  • Tech support you can trust
  • Our Technicians are trained on HIPAA compliance
Our Solutions to Mitigate Your Risks

Our Solutions to Mitigate Your Risks

  • Software Update Icon
    Advanced Endpoint Protection

    Cutting-edge software detects and neutralizes ransomware threats before they can encrypt data.

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    Advanced Email Hosting

    Secured Email Hosting, Spam Protection, and Email Encryption to ensure that communication channels are protected from phishing and malware attempts.

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    Encryption & Access Controls

    Patient data is encrypted and strict access controls ensure only authorized personnel can access sensitive information.

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    Password Management Policies

    Strong password policies and authentication enhance security measures.

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    Regular Software Updates

    Automated systems ensure that all software and systems are promptly updated with the latest security patches.

Our Solution Packages

Security Packages
Protection Layer Features Essential Advanced Comprehensive
User & Device Security Advanced endpoint protection ✔ ✔ ✔
Data Security Encryption and access controls ✔ ✔
Network Security Robust Firewalls and Intrusion Detection Systems ✔ ✔
Email Security Advanced email hosting with encryption and spam protection ✔
User Education Regular cybersecurity training ✔